General Terms

This clause applies to your visit to and use of this website, FOSAHOME.COM purchase of goods or services transactions. 
Please read these Terms and Conditions carefully before using this website. By using this website or any part thereof, you agree that you have read these Terms and Conditions and accept and agree to be bound by these Terms and Conditions.

FOSAHOME.COM will make every effort to ensure that the prices, information and size of the items listed on the website have been updated. FOSAHOME.COM reserves the right to change the price of the goods without notice, and all orders must be duly decided by FOSAHOME.COM and accepted in accordance with the availability of the stock.

FOSAHOME.COM will make every effort to ensure that the goods listed on the website provide inventory, and if any goods are not available to the customer due to out of stock, FOSAHOME.COM reserves the right to provide the same kind and price of goods for replacement.

All orders must be finalized depending on the availability of the goods. If FOSAHOME.COM fails to provide any ordered products or services, FOSAHOME.COM reserves the right to refuse to accept the order.

 

User registration

You may need to complete a registration form on the Internet to use certain services. When you fill in the form, you are committed

 

  •            Provide real, accurate, up-to-date and complete personal identification of your personal information as required

  •            Be sure to keep your user name and password

  •            Only you or your authorized person will use your username and password to access this website

  •            The Company has the absolute discretion to refuse the application of any new user and to terminate any registered user without having to provide any reason

 

If you have any changes to your registered information, you may log in to update or call Customer Service immediately by phone or email to ensure that you will bring the latest information to you.

 

If your account has not been used for a specific period of time (currently 2 years), in order to protect you and us, we will consider you to no longer use the account and invalidate it. All points (if any) and / or electronic coupons in your account will be canceled (if applicable). If you wish to shop again on this website, you must reapply a new account.

 

Data protection

FOSAHOME.COM ensures that policies and practices in the collection, use, retention, transfer and access to personal data are in compliance with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong. The Please see FOSAHOME.COM  Privacy Policy .

 

Order notice

By ordering the product, you agree to submit a purchase request to FOSAHOME.COM in accordance with these Terms and Conditions. Upon receipt of your order, FOSAHOME.COM will send you a letter to you. The letter does not mean that FOSAHOME.COM has accepted your order. FOSAHOME.COM reserves the right to refuse acceptance of the order if FOSAHOME.COM fails to provide any ordered product or service, or if you are using Paypal payment or any other reason. If FOSAHOME.COM is unable to provide any products or services on your order, FOSAHOME.COM will notify you by phone or email.

 

Your order request is accepted by FOSAHOME.COM. Customer Service will call you to confirm the order and arrange the delivery time and date.

 

If you have sold the goods (if any), the customer service department will call you to inform the relevant circumstances, you have the right to accept FOSAHOME.COM recommended another gift, choose to cancel the order or continue to buy the product.

 

Sales service is limited to Hong Kong

FOSAHOME.COM only accepts orders from Hong Kong's billing address. FOSAHOME.COM products purchased will not be delivered to areas outside Hong Kong.

 

Delivery service

Shipping - Shipping $ 30 (Delivery service is limited to business address or choice in up to 130 courier companies to arrive) (within three working days of payment)  
Customers can choose to send to the designated location (business district Of the business address), please fill out the correct address when you leave the form. After successful payment, the shop will contact you within two working days to confirm the delivery. We will e-mail the goods to send and include the delivery company and chase the number issued together. 

 

In general, orders for the Hong Kong area will be available for a maximum of 3 business days after the order is ordered. However, due to the delay in the receipt of Paypal's approval, the delivery date will be Adjustment. Please collect the goods ordered by the guests, and by the recipient on the delivery form to write the name and signature to confirm the receipt of goods.

Delivery time, but due to actual conditions such as traffic, regional, weather and other force majeure factors have been delayed, suspended or changed, regardless of the reasons for such delays or rescheduled in the FOSAHOME.COM control, FOSAHOME.COM Bears no responsibility.

FOSAHOME.COM shall have the right to require the customer to pick up the goods directly to the store without the delivery arrangement if the delivery address registered by you is due to security or other reasons, so that the delivery officer fails to complete the delivery and receipt.

If there is any dispute, FOSAHOME.COM reserves the final decision.

 

Self-take

(Please do not accept electronic books, such as mobile phones, tablet computers, etc.) to the store to receive goods from the company to receive online shopping products (payment after the second work). Please provide you with the contact number registered at the time of order to produce valid identification documents for identity verification. If you do not provide any of the above information, FOSAHOME.COM has the right to refuse to receive your product.

If you can not go in person to receive, please bring along your behalf by authorization letter and bring order to receive a notification e-mail access to the product. Once the order has been confirmed, you can not change other colors, styles or products.

If the product is closed due to the weather and other force majeure, the customer will be able to collect the product from the store the following day.

FOSAHOME.COM will try to contact and remind you that you will be required to receive the goods within the specified time as soon as possible within 30 days from the date of receipt. If you do not receive the product within 30 days from the date of receipt of the election, , FOSAHOME.COM will see you as a waiver and cancel the order.

Replacement and refund 

Once a refund policy  
is confirmed, the order will not be refunded. 

Returned goods -  
can not change the information or mailing address of any ordered goods after completing the order. 
We provide you with quality products and after-sales service, the company's products to accept the 7 return service (not including "non-returnable goods"). Please contact our customer service before returning, specify the order number and details, and return the reason. Provide the appropriate proof, to be returned after the application is confirmed, please properly wrap the product to be returned, accompanied by the return number and order receipt. All returned shipping costs borne by the customer. Application failed, accepted termination. We will not be responsible for the return of goods that do not meet the conditions returned. 

Conditions returned -  
returned product packaging must be intact state, the following goods and products will not be accepted for return and refund:  
1. Any non-shop purchase of this product;  
2. exceed the effective time of receipt of the product;  
3. No Maintain any good packaging, damaged or incomplete products;  
4. Any free gifts, trial equipment, or gifts;  
5. Any discount, sale and clearance of products;  
6. Any description on the goods that do not accept the returned goods;  
7. the site's images, presentation, packaging, retail price and all advice only and does not accept returned in kind and description does not match, if the product version and other differences, in particular in order to receive the kind prevail;  
please 8. sign Check the goods, if any questions can immediately refuse to sign after the general does not accept non-quality problems returned;  
if any objection, the restaurant to retain the final decision. 

 

force majeure

FOSAHOME.COM Failure to provide you with the services required by FOSAHOME in the event of force majeure (including natural disasters, fires, floods, accidents, riots, war, government policies, strikes or any uncontrollable circumstances of FOSAHOME.COM) .COM will not be liable to the user or any third party.

 

Only for consumers

FOSAHOME.COM sells and delivers products only to the final consumer. You may not use the product purchased from FOSAHOME.COM for resale, and if FOSAHOME.COM has reasonable grounds to believe that you have purchased the product as a final use, FOSAHOME.COM reserves the right to refuse or cancel your order.

FOSAHOME.COM accepts Paypal payments and the value of all items is in Hong Kong dollars. The goods are subject to the price shown on the date of order.

All online ordering of goods must be determined by FOSAHOME.COM and accepted in accordance with the stock supply. You will receive the final shopping receipt for the record while receiving the goods.

FOSAHOME.COM reserves the right to change the payment method of online shopping at any time without notice.

These Terms will be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region ("Hong Kong") of the People's Republic of China. And the application of each part of this clause is limited to the extent permitted by the law. If any part of this article is prohibited or unenforceable in any jurisdiction, only a prohibited or unenforceable part is declared invalid in the jurisdiction but does not invalidate the remainder of this provision or that part of the other jurisdiction The validity, legality, or enforceability of the zone will not be affected. FOSAHOME.COM reserves the right to amend these Terms and Conditions at its absolute discretion. If there is any dispute, FOSAHOME.COM reserves the final decision. The Chinese translation is for informational purposes only, and if the Chinese and English texts differ in their meaning, the original English text shall prevail.